PRIVACY POLICY

This Privacy Policy ("Policy") outlines the privacy practices of The Valiant Consulting Group LLC ("we," "us," or "our") regarding the collection, storage, use, and distribution of information through our software, website, documentation, and related services (collectively, the "Services"). This Policy applies to all users of our Services. Capitalized terms not defined in this Policy have the meaning as set forth in the Terms of Service for the Services.

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1.Consent

 

By using our Services, you consent to the use of your Personal Information as described in this Policy. If you are not of legal age to form a binding contract (typically 18 years old), you may not use the Services. Your Personal Information will not be used for any other purpose without your consent, except as set forth in this Policy. We do not sell customer lists or Personal Information. 

 

You may withdraw your consent to our processing of your Personal Information at any time. However, withdrawing consent may result in your inability to continue using some or all of the Services.

 

 

2. Collection of Information

 

2.1 Personal Information

 

When registering for or using the Services, we may require or ask you to provide certain personally identifiable information ("Personal Contact Information"). The Personal Contact Information we may require includes, but is not limited to:

• Full Name

• Email Address

• Phone Number

• Personal Address

• Company Name

• Company Address

 

We may also require your Social Security Number ("SSN") to facilitate specific services, such as the application for a business EIN, payroll setup, and preparation of your personal tax return, if elected by you.

 

When purchasing the Services, we will require financial and billing information, such as billing name and address.

 

Your Personal Contact Information, Billing Information, Data, Diagnostic Information, Login Information, Usage and Analytics Information, and Generalized Geo-Location Information that may be used to identify, contact, or locate you individually are collectively referred to as "Personal Information."

 

We may use your Personal Information to contact you with newsletters, marketing materials, and other information that may be of interest to you. You can opt out of receiving these communications by following the unsubscribe link or instructions provided in any email we send.

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2.2 Usage and Analytics Information

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As you navigate our website, we may collect information through cookies, log files, and web beacons ("Usage and Analytics Information"). Cookies enable us to provide you with a better browsing experience, personalize content and ads, and optimize the functionality of our website. Log files capture details such as your IP address, device and application identification numbers, location, browser type, internet service provider, viewed pages and files, search queries, operating system, and system configuration. Web beacons are used to gather information about your interactions with our website and emails.

 

We utilize Usage and Analytics Information in conjunction with analytics services to monitor and analyze the usage of our website, enhance its functionality and user-friendliness, address support inquiries, ensure compliance with customer subscription and service limitations, and contribute to our research and development efforts.

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2.3 Generalized Geo-Location Information

 

We may collect general information about your location, such as your country or city, based on your IP address or other location data. This generalized geo-location information is used to provide localized content and services and to analyze overall usage patterns of our Services. We do not collect precise location information that can identify your specific address or coordinates.

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3. Use of Information

 

We may use the information we collect, including Personal Information, for the following purposes:

 

3.1 Providing and Improving the Services

 

We use your information to provide, maintain, and improve our Services, including troubleshooting technical issues, responding to your inquiries and requests, and personalizing your experience.

 

3.2 Communication

 

We may use your Personal Information to communicate with you, including sending you service-related announcements, updates, and promotional materials. You can choose to opt out of receiving certain communications by following the unsubscribe instructions provided in the email or contacting us directly.

 

3.3 Research and Analytics

 

We may use Usage and Analytics Information to conduct research, analyze trends, and gather demographic information to improve our Services and enhance user experience. This information is aggregated and anonymized, and does not identify individuals.

 

3.4 Compliance and Legal Obligations

 

We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also use your information to enforce our terms of service, protect our rights, privacy, safety, or property, and prevent fraud or other illegal activities.

 

3.5 Aggregated and Anonymized Data

 

We may aggregate and anonymize your Personal Information and other data collected through the Services to create statistical and demographic information. Aggregated and anonymized data is used for various purposes, such as analyzing usage trends, improving our Services, and sharing with third parties for research and marketing purposes. This information does not personally identify you.

 

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4. Sharing of Information

 

We may share your information, including Personal Information, with third parties in the following circumstances:

 

4.1 Service Providers

We may engage third-party service providers to perform various services on our behalf, such as hosting, data storage, payment processing, customer support, and analytics. These service providers have access to your information as necessary to perform their functions but are not permitted to use it for any other purpose.

 

4.2 Business Transfers

 

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred or disclosed as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or the use of your Personal Information.

 

4.3 Legal Requirements

 

We may disclose your information if required to do so by law, court order, or government regulation. We may also disclose your information in response to a subpoena, law enforcement request, or when we believe in good faith that disclosure is necessary to protect our rights, enforce our terms of service, investigate fraud, or respond to a government request.

 

4.4 Consent

 

We may share your information with third parties if we have obtained your consent to do so.

 

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5. Data Security

 

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

 

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6. Your Choices

 

6.1 Access and Update Your Information

 

You have the right to access, update, and correct inaccuracies in your Personal Information. You can review and modify your information by contacting us directly. We will make reasonable efforts to accommodate your requests, but certain information may be retained for record-keeping purposes or as required by law.

 

6.2 Data Retention

 

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will promptly delete or anonymize your Personal Information upon request, unless we are legally obligated to retain it or if it is required for legitimate business purposes.

 

6.3 Information Sharing and Disclosure

 

We understand the importance of protecting your Personal Information and take appropriate measures to ensure its confidentiality. We may disclose your Personal Information to third-party service providers who assist us in operating our Services, conducting our business, or providing you with requested services. These service providers are authorized to use your Personal Information only as necessary to provide the requested services to us.

 

Additionally, we may disclose your Personal Information:

• To comply with applicable laws, regulations, legal processes, or governmental requests.

• To enforce our policies, including investigations of potential violations.

• To detect, prevent, or address fraud, security, or technical issues.

• To protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.

 

We may also share aggregated or anonymized information that does not directly identify you with third parties for various purposes, such as analytics, research, or marketing.

 

6.4 Third-Party Links

 

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of these third parties before providing any Personal Information or using their services.

 

6.5 Security

 

We prioritize the security of your Personal Information and have implemented reasonable measures to protect it from unauthorized access, use, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

If you have any questions about the security of your Personal Information, please contact us using the information provided in Section 8.

 

6.6 International Data Transfer

 

As our Services may be accessed and used by individuals located outside of the country where our servers are located, your Personal Information may be transferred to, stored, and processed in countries other than your own. By using our Services, you consent to the transfer of your Personal Information to these countries, which may have different data protection laws than those in your jurisdiction.

 

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7. Your Choices and Rights

 

7.1 Opt-Out

 

You have the right to opt-out of receiving certain communications from us. If you no longer wish to receive newsletters, marketing emails, or other types of promotional communications, you can unsubscribe by following the instructions provided in the communication or by contacting us using the information in Section 8.

 

Please note that even if you opt-out of receiving promotional communications, we may still send you non-promotional messages related to your use of the Services or our ongoing business relationship with you.

 

7.2 Access, Correction, and Deletion

 

You have the right to access, correct, or delete the Personal Information we hold about you. If you would like to exercise any of these rights, please contact us using the information provided in Section 8. We will respond to your request in a reasonable timeframe and in accordance with applicable laws.

 

Please note that we may need to retain certain information for record-keeping purposes, to complete transactions, or to comply with our legal obligations.

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8. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

 

clientservices@valiantcg.com

 

We will do our best to address your inquiries and resolve any privacy concerns you may have.

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9. Amendment of this Privacy Policy

 

We may revise and update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

 

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10. Consent to Privacy Policy

 

By using our Services, you signify your consent to the terms of this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use our Services.